and
Tracking
For Telephone or Fax Payments either order online and then select pay by Telephone/Fax option or
Telephone/Fax us with your order and credit/debit card details.
Tel/Fax 01981 241488 Int. Tel/Fax +44 1981 241488
Please give all details for your order in one email.
(see ordering information needed at top of page). Order are not considered placed until payment details have been provided.
By post: Please make cheque's or postal orders payable to A.E. COLLARS. For U.K. Payments only.
A.E. Collars
4 Lion Cottages
Ewyas Harold
Herefordshire
HR2 0ER
If ordering by post please add the correct postage and VAT to the order price.
When ordering please give the following information.
1. Item Code Number.
2. Leather Colour.
3. Brass or Chrome Finish.
4. Age and Sex.
5. Actual Neck Measurement.
6. Belt Measurement if ordering a Harness.
7. Leather or Soft Suede Backing.
8. Name and Full Postal Address.
Our products are all handmade to order which takes time,
please allow up to 28 working days for despatch.
For Secure Online Card Payments.
Click on the Products of you choice to view the
Options and Add to Basket Buttons.
Your card details can then be given Securely online using our RBS WorldPay Gateway.
Online ordering with our Basket System, just click on the Products of your choice to view the Options and Add to Basket Buttons to place your order.
Payment Options for this system are:
Card details securely online.
Telephone or Fax (your card details for payment can then be given by Telephone or Fax).
Cheque/Postal Order for UK payments only.
All Orders placed
through our Secure Online Shop will receive Order Status update emails when your
Order is put into Production and again when Posted.
The package Tracking reference will also be emailed to you with the package confirmation of despatch.
Postage Rates as listed will be charged on all orders.
V. A. T. Within the UK and European Community, VAT will be charged at the rate ruling in the UK when the goods are invoiced, deliveries to the Channel Islands and places outside the E.U are not subject to VAT.
Major Credit/Debit Cards Accepted
Tel/Fax: 01981 241488 Int: +44 1981 241488
Repairs - we are aware that accidental damage can sometimes occur in which case we are happy to offer a repair service to our products only for a small charge. If you require this service please contact us prior to return.